This Privacy Policy, along with our Terms and Conditions and Cookie Policy, outlines how we collect, use, and manage the personal information of users who visit our website (including through redirection).
We will continually review this Privacy Policy to ensure it remains current. In the event of any changes, we will publish the most recent version here. For significant changes, we will inform you during your next access to our services or through additional communication. We encourage all users of our website to review this Privacy Policy periodically to stay informed.
This Privacy Policy is an English translation of our official Privacy Policy available on our website. In the event of any discrepancies in interpretation, the original version in Arabic will prevail.
By using our website, you consent to the data practices described in this Privacy Policy.
The personal data holder is: Dalmareplus
Registered Office: Route de Tunis Km5 Kelibia 8090 / Tunisia
Email: [email protected]
The person responsible for data processing is Amira mansali, who can be contacted via email at [email protected] or at +216 26 019 619.
Visiting our website is completely anonymous, and you are not required to provide any personal data to access the information available here. However, for certain services or when responding to a contact request, we may ask you to provide specific personal information.
The data we may request includes:
– Company name (if applicable)
– Name and surname
– Correspondence language (Arabic, French, or English)
– Address (street, city, province, state)
– Telephone, email, and website
– IP address, computer domain names, operating system parameters, and browser type: data automatically collected through cookies. For more details on how we use cookies, please see our Cookie Policy.
When using specific services, we may process third-party data that you voluntarily provide.
In these cases, you will be considered the data holder and will assume all legal obligations and responsibilities. By doing so, you grant us indemnity against any objections, claims, or requests for compensation from third parties whose personal data you have processed through our services, in violation of applicable personal data protection laws. If you provide or process personal data of third parties, you ensure that this processing is based on prior consent obtained from the third party.
Our company does not process personal data of individuals under the age of 18. If you believe that you have mistakenly provided information on minors or become aware that a minor has shared personal data, please contact us immediately for prompt deletion of such data.
We are committed to safeguarding the privacy of our customers and all visitors to our website.
We declare that your personal data, which you voluntarily share with us by visiting our website or by other means (such as email or phone), will be processed in full compliance with the GDPR – EU Regulation 2016/679 and applicable laws. However, please note that refusal to provide personal data may prevent us from supplying requested services or information.
We will process your personal data only if at least one of the following conditions is met:
You may request clarification regarding the legal basis for each processing operation, especially if it is based on law, required by contract, or necessary to protect our legitimate interests.
We take all appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your personal data. The processing is carried out through manual, computerized, or telematic tools, with logic strictly connected to the stated purposes.
In addition to the Data Holder, some other subjects, either internal to our company or external, may have access to your data.
For example, your personal data may be shared with:
Except as described above, we will not disclose your data to any third parties unless required by law or regulatory authorities.
Your personal data may be shared with recipients outside the European Union, particularly in the United States. We assure you that such processing complies with GDPR and is based on adherence to the US-EU Privacy Shield.
We will never sell or rent your data to third parties.
Storage of Personal Data
We will retain your personal data only for as long as necessary to achieve the purposes for which it was collected. We are also obligated to keep your data for the duration mandated by applicable laws.
Under data protection laws, you have several rights regarding our processing of your data, including:
Most of these rights are subject to certain exceptions or exemptions based on the purpose of data processing.
If you have any questions or concerns about our data processing or wish to exercise your rights, please contact us via email at [email protected] or at +216 72 273 263.
We aim to respond promptly and thoroughly to any inquiries about our processing of personal data. Your requests will be handled free of charge and as soon as possible, typically within a month.
If you have concerns regarding our data processing or believe we have not complied with data protection legislation, you have the right to lodge a complaint with the relevant supervisory authority for personal data protection or take legal action.
If your data is processed for direct marketing purposes, you can object to this processing without needing to provide explanations. You can simply unsubscribe from our communications or email us at [email protected] to indicate your preferences.
We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, usernames, passwords, transaction information, and data stored on our website.
While we strive to ensure the security of your information transmitted via the internet, we cannot guarantee complete security. Therefore, transmission is at your own risk. However, once data transmission is complete, we take responsibility for its security.
Using our website implies your acceptance of our Privacy Policy, our Terms and Conditions, and our Cookie Policy, including third-party cookies. Dalmareplus reserves the right to change or update this information at any time.
Thank you for your attention.